Shipping Policy
What does your shipping cost?
Free shipping worldwide for Mannssi.
Where do you ship to?
Mannssi is a worldwide design brand, so we do ship worldwide.
What is your shipment time?
Mannssi’s products are handcrafted to order.
The lead time from product production to shipment is usually 5-7 business days.
What is your delivery timeline?
Due to the current high volume of shipments and the effects of the global epidemic, the shipping company cannot guarantee an estimated delivery date. Please be sure to keep a close eye on your tracking to follow its journey!
PLEASE NOTE THAT THESE ARE ESTIMATED DELIVERY TIMES ONLY.
|
Region / Country |
Estimated Delivery Time |
|
The United States & Canada |
10-20 business days |
|
Oceania & Asia |
10-20 business days |
|
The United Kingdom & Europe |
10-30 Business days |
|
Africa & South America |
20-40 Business days |
For Australia, the United Kingdom, and Germany, duties, and taxes are calculated and paid at checkout and there are no additional charges upon delivery.
For other international countries, there may be duties and taxes incurred on your shipment that you will be responsible for. Please note that Mannssi does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.
How to track my order correctly?
1. You will get an email automatically sent by the system after we fulfill your order
2. Hence, please make sure you fill in the correct email address and do not fill in the random email, which will lead to a miss of your tracking number. Moreover, sometimes the notification email will go into your junk mailbox, so you might track your junk email box after your placed order.
3. Check your track and trace number
You can check your parcel with the tracking number mainly at www.17track.net, or like aftership.com.
4. Why there are two different tracking numbers when I check my tracking?
Firstly, the tracking number is divided into 2 parts, the first part is from our warehouse to the destination country. And the second tracking code is generated by your local shipping company. For example, your tracking number is UG313XXX57YUP, the red part of the picture is the destination tracking number, you can track it with your local shipping company with the second part of a tracking number.
There are frequent local shipping carrier companies under the list, please find by your country name, and its part of them not all of them, if you couldn’t find correct information please contact [email protected], with your order number.
|
Country |
Service Supplier |
Search URL |
Telephone |
|
Australia |
Auspost |
https://auspost.com.au/mypost/track/#/search |
|
|
Austria |
DPD |
https://www.dpd.com/nl/en/receiving/track/ |
|
|
Belgium |
Bpost |
https://www.bpost.be/en |
22785126 |
|
Brazil |
PostNord Sweden |
https://www.postnord.se/en/our-tools/track-and-trace |
Telephone: 0771-33 33 10 |
|
Brazil Correios |
https://correios.com.br/ |
||
|
Canada |
Canada Post |
https://www.canadapost-postescanada.ca/track-reperage/en#/home |
1-866-607-6301 |
|
Costa Rica |
Correos |
https://correos.go.cr/rastreo/ |
|
|
Czech Republic |
DPD (DE) |
https://www.dpd.com/de/en/empfangen/sendungsverfolgung-und-live-tracking/ |
|
|
Denmark |
PostNL International Mail |
https://www.postnl.nl/en/ |
|
|
France |
Colis Prive |
https://www.colisprive.fr/ |
0 806 000 250 |
|
Germany |
DHL Paket |
https://www.dhl.com/de-en/home/tracking.html |
+49 (0) 228 902 435-11 (Domestic)* |
|
Greece |
ELTA |
https://www.elta.gr/en-us/personal/tracktrace.aspx |
(+30) 8001182000 |
|
Iceland |
Pósturinn |
https://posturinn.is/en/individuals/receive/track-shipment/ |
5801000 |
|
Ireland |
Fastway (IE) |
https://fastway.ie/courier-services/track-your-parcel/ |
+353 1 4242 900. |
|
Israel |
Israel post |
https://israelpost.co.il/en/itemtrace/ |
171 |
|
Italy |
Poste Italiane |
https://www.poste.it/ |
803.160 |
|
Japan |
Sagawa |
https://k2k.sagawa-exp.co.jp/p/sagawa/web/okurijosearcheng.jsp |
050-3032-9151 |
|
FedEx |
https://www.fedex.com/ja-jp/tracking.html |
Toll-free: 0120.003200 Calls from within Japan: 043.298.1919 Calls from abroad: +81.43.298.1919
|
|
|
Japan Post |
https://trackings.post.japanpost.jp/services/srv/search/?locale=en |
0120-5931-55 |
|
|
Korea, South |
Korea Post (Domestic) |
https://www.koreapost.go.kr/ |
(+82) 1588 1300 |
|
Malta |
Maltapost |
https://www.maltapost.com/tracking#/tracking |
(+356) 212 244 21 |
|
Mexico |
Correos |
http://www.portal.correosdemexico.com.mx/portal/index.php |
+52 01 800 701 7000 |
|
Netherlands |
Luxembourg Post |
https://www.post.lu/en/particuliers/colis-courrier/track-and-trace |
8002 8004 |
|
PostNL International Mail |
https://www.postnl.nl/en/ |
|
|
|
New Zealand |
NEW ZEALAND POST |
https://www.nzpost.co.nz/tools/tracking |
In NZ: 0800 501 501 |
|
Norway |
Posten |
https://www.posten.no/en/ |
22 03 00 00 |
|
Peru |
Serpost |
http://www.serpost.com.pe/ |
5115110 |
|
Poland |
Poland Post |
https://postal.ninja/en/p/poczta-polska/tracking |
|
|
Portugal |
CTT |
https://www.ctt.pt/feapl_2/app/open/objectSearch/objectSearch.jspx?lang=def |
21 047 16 16 |
|
Russian Federation |
Pochta |
https://www.pochta.ru/en/ |
8-800-1-000-000 |
|
Singapore |
Singapore Post |
https://www.singpost.com/track-items/ |
011 65 6841 2000 |
|
Slovenia |
Luxembourg Post |
https://www.post.lu/en/particuliers/colis-courrier/track-and-trace |
8002 8004 |
|
Slovenia |
Slovenia Post |
https://sledenje.posta.si/Default.aspx |
080 14 00 |
|
Spain |
Correos |
https://www.correos.es/es/en/individuals |
+34 900400004 |
|
Sweden |
Early Bird |
https://earlybird.delivery/tracking/ |
|
|
Switzerland |
Swiss Post |
https://service.post.ch/ekp-web/ui/list |
+41 848 888 888 |
|
United Kingdom |
Royal Mail |
https://www.royalmail.com/track-your-item |
03457 740 740 |
|
United States |
USPS |
https://www.usps.com/ |
1-800-275-8777 |
|
DHLECOMMERCE |
https://ecommerceportal.dhl.com/track/ |