General

NOTE:  All the products of Mannssi are ordered to make, therefore we will have some production leading time before shipping your order out. Normally the leading time will be 2-5 business days, and we do not work during public holidays.

Who can place orders in Mannssi?

Mannssi ships to the world. Everyone can buy the products you like in Mannssi.

Which payment methods can I choose from?

At the moment you can use one of the following payment methods: PayPal, Mastercard.

What is your shipping policy?

Due to the current high volume of shipments and the effects of the global epidemic, the shipping company cannot guarantee an estimated delivery date. Please be sure to keep a close eye on your tracking to follow its journey!

For details, please click here.

What's your return and exchange policy?

Mannssi’s products are handcrafted to order. Due to the intimate nature of jewelry wear and the special nature of the material.
We offer 30-day returns for all customers. Before getting started, please check below to see if your item is eligible for a return!

For details, please click here.

Do you have a warranty?

Under our warranty, we’ve got your back. This means that for 2 years from the date of purchase, we’ll take care of your product if any damage to the material or the workmanship of the jewelry occurs. Just contact us and we'll work together to find a resolution.

How do I choose my jewelry size?

Whether you know your size and are looking for a few tips, or if you have no idea where to start, this guide will help you to find the perfect size every time!

You can click here to see Jewelry Size Guide

How do I take care of my jewelry?

Our jewelry is handcrafted using the finest, ethically sourced materials and designed for everyday wear. We put a lot of consideration into the materials we use. Our pieces are made to withstand real life, and with proper jewelry cleaning, they will continue to shine.

For details, please click here.

How to track my order correctly?

There are 4 steps to know exactly where your package is.

For details, please click here.